DaviesConnect: Keeping Your Injured Workers Engaged & Updated in Real Time

After decades of experience supporting workers’ compensation programs for public- and private-sector clients, Davies has invested in a new technology solution designed to modernize the claims experience for injured employees, and claims teams.

Clear, timely access to claim information can make a meaningful difference throughout an injured employee’s recovery. By simplifying communication and keeping employees informed, claims teams can help injured workers remain engaged in their recovery and support a successful return to work. In fact, injured employees who feel supported and informed are more likely to engage in their recovery and return to work successfully…which results in up to a 35% reduction in total claim costs.

Making the Direct Connection: Your Injured Employee & Their Claims Team or Claim Adjuster

Seeing the clear need for efficient (and trusted) communication, we worked with a team of behavioral scientists, technologists and claim experts to create the DaviesConnect Injured Worker Platform.

DaviesConnect supports injured workers and claims teams throughout the claims process by addressing common challenges related to communication, investigation, documentation and engagement.

This user-friendly tool enables injured employees to:

• Stay Connected: Secure messaging with their claim adjuster in their preferred language.
• Submit Documents: View claim documents, electronically sign, and securely submit claim forms and supporting documentation.
• View Claim Status: View real-time claim status, payment information, and important claim updates.
• Stay on Top of Appointments: Receive medical appointment details, reminders, and follow-up guidance.
• Find Answers Quickly: Access FAQs and a comprehensive resource library to help navigate the workers’ compensation process.

The platform is already making a difference, providing injured workers with access to the information they need.

For more information on our Workers’ Comp programming and tools, get in touch with our team.